Customer Support

BC Forward Conway, AR
customer support customer support remote ar call center contract hire healthcare medicaid calls written written skills microsoft microsoft office
January 2, 2023
BC Forward
Conway, AR
FULL_TIME
Customer Support BCforward is seeking highly motivated and experienced Customer Support at Remote (Conway, AR)Position Title: Customer SupportExpected Duration: 3-month Contract to Hire
Location: Remote (Conway, AR)


Job Description:
  • 4+ year's experience in a Call Center environment

  • Recommended - Prior Healthcare or Medicaid experience is strongly preferred

  • Ability to handle a high volume of calls in a professional manner

  • Demonstrated verbal and written skills

  • Computer proficiency including Microsoft Office required

  • Ability to multi-task and Strong organizational skills

  • Position involves assisting callers in a fast-paced Call Center environment 100% of the time, which includes communicating with the client by answering questions, resolving issues, and clarifying information.

About BCforward:BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.www.BCforward.com

Interested candidates please send resume in Word format Please reference job code 189794 when responding to this ad.

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