Signscom, LLC Looking for Live Chat Agent (Day and Afternoon Shifts Available) — $18 – $24/hr at Utica, MI

Signscom, LLC Utica, MI
llc insurance customer service team customer service representative service representative representative multitask excels calls work independently oral written
September 8, 2022
Signscom, LLC
Utica, MI
FULL_TIME

Signs365 is looking for an experienced Customer Service Representative/Chat Agent to join our growing team. Successful candidates will be able to multitask, have customer service experience, and excels in a fast-paced work environment.


Available Shift:



  • 9:00a – 5:30p (Mon – Fri)

  • 3:30p – 12:00a (Sun – Thurs)


Responsibilities/Duties:



  • Provide an exceptional experience to customers via live chat and over the phone

  • Answer inbound calls and work with customers through live chat

  • Respond to messages in a timely manner, ensuring that all questions are answered and concerns are resolved

  • Send and respond to emails from current and inquiring customers

  • Ability to work independently as well as alongside a team

  • A strong attention to detail


Qualifications/Skills:



  • Ability to read and understand oral/written instructions

  • Graphics/Photoshop experience

  • Sign industry experience a plus


Job Type: Full-time


Pay: $18.00 – $24.00 per hour


Benefits:



  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance


Schedule:



  • 8 hour shift


Application Question(s):



  • What shift are you applying for (Day or Afternoon Shift)?


Work Location: One location




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