Contact Center Specialist
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Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity, looking to grow in your career, and are a customer focused professional - we want to hear from you! An ideal candidate will have superior customer service skills and be able to communicate with a wide range of users. Take a look at the below opportunity, or feel free to visit RandstadUSA.com to view and apply to any of our open roles.
location: Mechanicsburg, Pennsylvania
job type: Contract
salary: $16 - 17 per hour
work hours: 8am to 5pm
education: High School
responsibilities:
Data Entry, Customer Service, Microsoft Office
Desired skills, responsibilities, experience needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to communicate clearly, professionally and empathetically with excellent customer service skills.
Ability to learn and apply knowledge of insurance contracts, procedures, and customer service philosophies.
Ability to learn and effectively use multiple computer systems, phones, and other technologies simultaneously.
Ability to support a service culture through great quality and efficiency, even when work volume is high.
Requires attention to detail and a sincere commitment to servicing the agents, policyholders, co-workers and other home office personnel.
Ability to empathize with, actively listen to, deal sensitively and professionally with customers and agents.
Work independently displaying good judgment and problem solving skills.
Ability to adhere to work schedule demands and requirements.
Must be willing to work onsite
Starting rate is $17 p/hr. once you have succussfully completed training the pay rate will increase to $19/hr.
For immediate consideration send your resume to [email protected]
qualifications:
- Experience level: Entry Level
- Minimum 1 year of experience
- Education: High School
skills:
- Customer Relations
- call center
- customer service
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
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