Eligibility Associate Representative

PSG Global Solutions Atlanta, Georgia
representative accounts people insurance data technical healthcare representative direct connect national accounts reconcile technical support customer data
March 14, 2023
PSG Global Solutions
Atlanta, Georgia
The Opportunity

We're looking for an Eligibility Associate Representative, working in the Insurance industry in Atlanta, Georgia, United States.

  • Implement, update, and maintain automated, direct connect and/or manual eligibility data.
  • Handle National Accounts or more complex accounts.
  • Reconcile accounts for non-standard requests.
  • Provide technical support for the electronic procession of eligibility.
  • Ensure customer data is installed accurately and timely.
  • Analyze formats that are customized directly by the client.
  • Work directly with Systems to design formats.
  • Provide recommendations to decrease errors.
  • Act as a resource to others on non-routine work.
Our Client

Our client provides outsourcing, staffing, consulting andworkforce solutions. Hiring for Engineering,Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturingand Logistics, Sales and Marketing and Administrative roles. For 60 years.Via 5,000 offices in 39 countries.Matching smart people withgreat jobs. Putting to worknearly 700,000 employees worldwide. Helping people like you achieve your potential. Usinginnovative technologies and passion for people to provide you the bestexperience possible. Every single day. Let this be your day.Put their expertise to work for you.You deserve it!

Experience Required for Your Success

  • High School Diploma and/or GED required (2 years of College preferred)
  • 3-5 years of relevant experience
  • Customer service experience preferred
  • Thorough technical knowledge of manual and automated eligibility
  • Healthcare Insurance Background
  • Medicare C Medical and Part D
  • Ability to work independently
  • Analytical skills
  • Excellent communication skills (verbal/written)
  • Willing to work on phones for 8 hours per day

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