Senior Experience Specialist
Verizon
New York, New York
senior
verizon
engineering
brand
driving
cross functional
content
family
team
strategy
manager
data
partnerships
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December 1, 2022
Verizon
New York, New York
Job # 610919
- Leading content page updates on visible.com and manages day to day site experience.
- Overseeing sprint prioritization and engineering development across engineering teams.
- Collaborating with Marketing, Engineering, Creative, and Product teams to create site experiences for campaigns, product initiatives, tests, and always-on programs, ensuring accurate messaging, timing, and capabilities needed to execute.
- Driving continuous performance improvement with cross functional teams.
- Analyzing and monitor page performance and user behavior across site landing pages, generate data-driven hypotheses that inform strategies and uncover areas of opportunity to improve the customer experience.
- Developing a deep understanding of our site visitors through data, insights, and cross-functional partnerships (Analytics, Engineering, and Consumer Insights) and use those insights to inform site strategy.
- Bachelor s degree or four or more years of work experience.
- Four or more years of relevant work experience.
- Experience with ecommerce.
- A degree.
- Content creation and ecommerce site merchandising experience.
- Results / action-oriented with strong process, work-flow and project management skills.
- Ability to think innovatively and creatively and change course if necessary, to achieve desired results.
- Ability for driving results and innovating along the way.
- Ability to manage through ambiguity and balance multiple dynamic priorities.
- Knowledge of content creation process leveraging agency partnerships.
- Strong interpersonal, communication, and presentation skills.
- Resilience and resourcefulness.
- Experience working in a collaborative multi-disciplinary team.
- Curious and open to continually learning and improving.
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