Recruitment Lead Airport And Lounge Support

American Express Columbia, South Carolina
lead lounge team lead american express people amex corporate pipeline strategy delivery financial commerce
November 25, 2022
American Express
Columbia, South Carolina
  • At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.
  • Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way.
  • When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
  • Here, you'll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally.
  • Every colleague share in the company's success.
  • Together, we'll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day.
  • And we'll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.
  • Join #TeamAmex and let's lead the way together.
  • The Recruitment Lead be responsible for strategically executing the end-to-end hiring for the Corporate Functions, Marketing, and Sales verticals, while ensuring superior candidate and Hiring Leader experience.
  • They will execute the recruiting process to acquire the best talent with speed and quality.
  • You will be a talent champion who can actively stay connected to a robust pipeline, maintain long-term relationships, and energetically sell the role and the AXP brand.
  • + Handle the end-to-end lifecycle of recruitment
  • + Lead and own screening, assessment, interview, and offer process activities for the regional/functional segment
  • + Enact broader Global Talent Acquisition (GTA) recruitment strategy to ensure delivery of qualified and diverse talent
  • + Master operational excellence by using available technologies to improve efficiency and quality to accomplish the delivery plan
  • + Recommend and drive improvements to the local sourcing strategy and pipeline by actively collaborating with GTA Manager
  • + Work with Hiring Leader to achieve hiring volume and headcount goals, gather key input for candidate slates, and provide feedback on candidates and influences hiring decisions
  • + Update and post jobs, manage requisitions, and disposition candidate
  • + Conduct first round interview, intake meetings, interview debriefs, and reviews assessments
  • + Structure new offers, works with compensation team to determine appropriate package and negotiate offer
  • + Partner with employee relations, legal, background check, etc.
  • + Communicate proactively and in a timely manner with candidates, providing details on the selection process and Hiring Leader feedback
  • + Create events and handle colleague referrals
  • + Keep abreast of new hiring practices and trends in the industy
  • 3 years of full cycle corporate recruitment experience
  • + Excellent communication, collaboration, influencing, and problem-solving skills
  • + Demonstrated experience working as a team and the ability to offload/delegate tasks
  • + Strong project management experience
  • + Experience working in a high-volume environment, handle multiple tasks as a time, and prioritize accordingly
  • + Segment and industry-specific knowledge
  • + Ability to effectively maintain relationships
  • + Ability to partner with ancillary groups supporting TA processes
  • + Ability to make logical decisions in a complex environment
  • + Ability to influence at the highest levels
  • + Recruitment for airport staff or airport lounges is preferred but not required
  • Salary Range: $70,000.00 to $135,000.00 annually bonus benefits
  • The above represents the expected salary range for this job requisition.
  • Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
  • American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
  • We back our colleagues with the support they need to thrive, professionally and personally.
  • That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
  • Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
  • US Job Seekers/Employees - Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.
  • If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

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