Arabic Customer Care Officer

Randstad Hellas Athens, Georgia
arabic customer care officer arabic greece people english customer service international investment team email analysis existing clients
November 19, 2022
Randstad Hellas
Athens, Georgia

This is for all the local Arabic speakers who are based currently in Athens, Greece

Are you great with people, & really fluent in both Arabic & English? Do you enjoy handling fast challenging situations & providing support in regard to the account of the customers?

If you want to take advantage of your previous working experience in the customer service field & join a trusted & fast-growing firm with offices in the centre of Athens, then look no further

Our client has grown to a large international investment firm & been transformed to a true industry leader, striving for the opportunity to help everybody realize their investment goals, like only a big broker can.

key responsibilities

Cooperating effectively with other departments as requiredContributing to team effort by achieving targeted resultsDealing with clients' inquiries via live chat, email & telephone (by prioritization)Performing account analysis & taking actions as requiredPromoting available products & new features services to account ownersDeveloping & maintaining excellent relationships with prospective & existing clients
experience No previous experience is required for this position.
skills High adaptability in dynamic working environments & rotating shiftsStrong communication skills, both written and verbalClient-centric mindsetBe positive, upbeat and thrive on helping others in a friendly way
qualifications Native level in ArabicFluency in EnglishAn EU work permitPC literacy

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