Arabic Customer Care Officer
This is for all the local Arabic speakers who are based currently in Athens, Greece
Are you great with people, & really fluent in both Arabic & English? Do you enjoy handling fast challenging situations & providing support in regard to the account of the customers?
If you want to take advantage of your previous working experience in the customer service field & join a trusted & fast-growing firm with offices in the centre of Athens, then look no further
Our client has grown to a large international investment firm & been transformed to a true industry leader, striving for the opportunity to help everybody realize their investment goals, like only a big broker can.
key responsibilitiesCooperating effectively with other departments as requiredContributing to team effort by achieving targeted resultsDealing with clients' inquiries via live chat, email & telephone (by prioritization)Performing account analysis & taking actions as requiredPromoting available products & new features services to account ownersDeveloping & maintaining excellent relationships with prospective & existing clients
experience No previous experience is required for this position.
skills High adaptability in dynamic working environments & rotating shiftsStrong communication skills, both written and verbalClient-centric mindsetBe positive, upbeat and thrive on helping others in a friendly way
qualifications Native level in ArabicFluency in EnglishAn EU work permitPC literacy
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