Customer Care Representative

Base Salary plus Unlimited CommissionDo you get excited about growing with a new business? Do you value autonomy and yet can thrive in accountability? At Surface Experts, we believe in a culture of caring for our employees and helping them succeed in life. As a Surface Experts Sales Representative, your job is to find and build relationships with customers who work in property management and facilities maintenance. Our services are unique, so it will be your job to educate and build trust with our customers. We are looking for someone who lives out our core values of Serving Others, Being a Problem Solver and Trusting the Process. Job Benefits:

• Competitive salary with unlimited commission on gross sales.


• Paid holidays and accruable vacation.


• A company car/ allowance for commuting and job duties.


• Bonus potential from day one!

Job Duties and Responsibilities:Meeting with 10-15 contacts a day.

• On-site visits, phone calls and email follow-ups


• In a variety of industries including Property Management, Hotels, Movers, Builders... etc.

Maintaining and expanding existing Customer relationships

• Educating on Surface Experts capabilities and limitations


• Enjoys working with people


• Validating level of Customer satisfaction and opportunities to improve


• Earning the trust with our Customers

Working within a sales team and process

• Memorizing sales scripts and role-playing practice


• Documenting sales activities in CRM; from lead to work order and all steps in between


• Reporting accurately and weekly

Brainstorming to find new leads and opportunities Required Qualifications:

• Sales experience; specifically, cold-calling and/or B-to-B sales


• Goal-oriented, self-starter, and energetic


• At least 25 years of age, licensed to operate a passenger car and have a clean driving record


• Professional, caring and service-minded


• Readiness to work with a metrics-based, process-driven sales team

Preferred Skills:

• General working knowledge of property and/or construction industry


• Experience using CRM tool and process


• Experience working in base + commission environment

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.