Marketing Specialist

Job Summary:

A Marketing Specialist is a person who helps design, creates, and oversees a marketing project. This may include a multi-platform marketing campaign, advertising, promotions, and sales. Often, a Marketing Specialist will specialize in a specific communication channel (email, social, digital, etc.) or product area.

Responsibilities:

• Review and moderate user-generated content on social media platforms in accordance with Teleperformance USA's policies and guidelines.
• Identify and escalate content that violates policies or community standards.
• Collaborate with internal stakeholders to ensure timely and accurate responses to user inquiries and complaints.
• Maintain a high level of accuracy and attention to detail while reviewing and moderating content.
• Stay up-to-date with changes in social media policies, guidelines, and trends.

Requirements:

• High school diploma or equivalent.
• Prior experience in social media content moderation or related field.
• Strong verbal and written communication skills.
• Familiarity with social media platforms and trends.
• Ability to work independently and collaboratively in a remote team environment.
• Strong attention to detail and ability to multitask.

Benefits:

• Health, dental, and vision insurance.
• Life insurance and a 401(k) plan with company matches.
• Paid time off and employee discounts.
• Competitive salary and benefits packages.

About Us:

Teleperformance is a leading provider of corporate services with a focus on digital connectivity. We offer end-to-end solutions, including solution creation, business optimization, customer support and journey management, back-office function integration, and tech support. With over 40 years of experience in the industry, we have the broadest service portfolio available due to our extensive, sector-specific expertise, service innovation, and commitment to excellence.