Customer Support Representative
IPI Management
Irving, Texas
customer support
representative
customer support
sales
representative
team
customer service
management
consumer
interaction
brand
value based
devising
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November 24, 2022
IPI Management
Irving, Texas
FULL_TIME
$40000-50000/YEAR
IPI Management is influential in supporting our business as we strive to make every consumer experience with us indelible. Our goal is to embrace every interaction as an opportunity to leave a positive and lasting brand impression. We are on the lookout for an energetic Customer Support Representative interested in helping our business grow through value-based conversations and devising a remarkable customer experience.
Our Customer Support Representatives have opportunities to take risks, challenge the status quo and shape the future for the greater good. As a Customer Support Representative, you will have the opportunity to be the primary point of contact for our customers and other company team members to help us deliver the quality experience and product we strive for. If you want to continue a successful Customer Support career, apply today to a stable workplace and join a team of industry-leading game changers!
Responsibilities As A Customer Support Representative:
Professionally conduct yourself at all times when dealing with customers, clients, and fellow customer service and sales team members
Coordinate customer service dates and accurately fulfill customer information into the order system
Attend seminars and classes as necessary to learn new sales skills, increase culvert and related products knowledge
Make decisions or take actions to solve a problem or reach a sales goal quickly and efficiently
Develop and maintain strong customer relationships to increase customer satisfaction and boost sales margins
Works closely with the Customer Support Representative and Sales team, and other internal departments to ensure product orders and services meet customer specifications
Achieve quality assurance, productivity and sales target goals set forth by the management team
What We Look For In A Customer Support Representative:
Demonstrate high levels of organization and reliability
Ability to multi-task effectively and prioritize a shifting workload
Forward-thinker, innovative, and passionate about helping people
Self-motivated, proactive and has a high sense of urgency
Curious and willing to learn, adaptable in a changing environment
Confident and approachable demeanor with the ability to close a sale if needed
Education or Work Experience:
High school diploma or GED
NO EXPERIENCE REQUIRED - WE PROVIDE NECESSARY TRAINING
Some background in customer support, client relations, sales, or customer service is a plus
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Schedule:
Monday to Friday
Weekend availability
Work Location: Multiple Locations
Our Customer Support Representatives have opportunities to take risks, challenge the status quo and shape the future for the greater good. As a Customer Support Representative, you will have the opportunity to be the primary point of contact for our customers and other company team members to help us deliver the quality experience and product we strive for. If you want to continue a successful Customer Support career, apply today to a stable workplace and join a team of industry-leading game changers!
Responsibilities As A Customer Support Representative:
Professionally conduct yourself at all times when dealing with customers, clients, and fellow customer service and sales team members
Coordinate customer service dates and accurately fulfill customer information into the order system
Attend seminars and classes as necessary to learn new sales skills, increase culvert and related products knowledge
Make decisions or take actions to solve a problem or reach a sales goal quickly and efficiently
Develop and maintain strong customer relationships to increase customer satisfaction and boost sales margins
Works closely with the Customer Support Representative and Sales team, and other internal departments to ensure product orders and services meet customer specifications
Achieve quality assurance, productivity and sales target goals set forth by the management team
What We Look For In A Customer Support Representative:
Demonstrate high levels of organization and reliability
Ability to multi-task effectively and prioritize a shifting workload
Forward-thinker, innovative, and passionate about helping people
Self-motivated, proactive and has a high sense of urgency
Curious and willing to learn, adaptable in a changing environment
Confident and approachable demeanor with the ability to close a sale if needed
Education or Work Experience:
High school diploma or GED
NO EXPERIENCE REQUIRED - WE PROVIDE NECESSARY TRAINING
Some background in customer support, client relations, sales, or customer service is a plus
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Schedule:
Monday to Friday
Weekend availability
Work Location: Multiple Locations
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