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Customer Care Specialist/Representative

Bridgestone Americas, Inc. Russellville, AR
customer care representative americas data data entry teammate team tubes customer service mission training healthcare people
August 20, 2022
Bridgestone Americas, Inc.
Russellville, AR
PART_TIME
$13/HOUR
Company Overview

Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to "Serve Society with Superior Quality." We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you're made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.

Business Unit

Firestone Tubes

Management Level

Para-Professional

Job Category

Administration

Position Summary

Positions in this sub-family are responsible for providing administrative duties to the organization. Activities include producing documents, collecting, recording, sorting and filing information, preparing routine reports, responding to customer inquiries, data entry, and operating office equipment.

Responsibilities

Bridgestone Americas Tube Business, a manufacturer of superior inner tubes in Russellville, AR, is looking to hire a customer service representative to work in our sales department. The work is focused on supporting the entire office in the following areas:
  • Respond to customers in a timely and professional manner
  • Maintain accuracy with high volume of daily data entry (work well with numbers)
  • Ability to work in a fast-paced environment
  • Bill customer orders timely and accurately
  • Assign shipments with the appropriate carriers to ensure the best freight costs
  • Communicate with carriers for timely pick-up and delivery
  • Maintain records daily and monthly - shipping journal, transactions report, backorder tracking reports, customer discrepancy reports, and end of day processes.
  • Ability to work with others as part of a high performing team
  • Ability to work with moderate supervision


Minimum Qualifications

  • High School Diploma or GED required
  • Minimum of 3 years previous customer service experience to include data entry
  • Part Time 25-30 hrs/week
  • Starting Pay: $13.00
  • Day Shift Mon-Fri


Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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