customer representative trainee
Our clients firm leverages a scalable customer relations model and trains our talented Customer Representative Trainee to prepare, launch, and optimize every product and service campaign.
They're a trusted customer acquisition partner for top-flight energy companies nationwide, and they are seeking talented individuals to join their growing retail team This role is not remote and is a face to face customer service role.Enhancing the customer experience to build customer loyalty is the primary focus of all our campaigns. To this end, our resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement.
Companies thrive as a result of our experience and skill, and we are equally dedicated to their customers as their own.Again this is an in person role working with customers.
*As a Customer Representative Trainee, you will:
- Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.
- Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.
- Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.
- Have the opportunity to engage in continuous professional development training sessions and participate in dynamic team-based company culture.
- 1-2 years in a customer based role
- Excellent interpersonal skills, tact, and a track record of success with customer-facing roles
- Ability to handle pressure, prioritize, and multi-task during the course of a business day
- Tech-savvy, or the ability to pick up concepts quickly
- Enthusiasm and aptitude for learning new skills
$3,800.00 - $6,500.00 per month
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
On the road
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