Customer Representative Trainee
Winc Industries Pearland, Texas
representative team customer service customer relations relations representative launch customer acquisition energy retail remote customer experience customer loyalty
November 22, 2022
- Our clients firm leverages a scalable customer relations model and trains our talented Customer Representative Trainee to prepare, launch, and optimize every product and service campaign.
- They're a trusted customer acquisition partner for top-flight energy companies nationwide, and they are seeking talented individuals to join their growing retail team!
- This role is not remote and is a face to face customer service role.
- Enhancing the customer experience to build customer loyalty is the primary focus of all our campaigns.
- To this end, our resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement.
- Companies thrive as a result of our experience and skill, and we are equally dedicated to their customers as their own.
- Again this is an in person role working with customers.
- Listen, understand, and take quick action.
- Like all of us, customers just want someone to listen and help get their problems solved.
- You'll do both.
- Assist customers in selecting the products and services that best suit their technology and communications goals and help to set up the account.
- Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.
- Have the opportunity to engage in continuous professional development training sessions and participate in dynamic team-based company culture.
- 1-2 years in a customer based role
- Excellent interpersonal skills, tact, and a track record of success with customer-facing roles
- Ability to handle pressure, prioritize, and multi-task during the course of a business day
- Tech-savvy, or the ability to pick up concepts quickly
- Enthusiasm and aptitude for learning new skills
- Job Types: Full-time, Part-time
- Pay: $3,800.00 - $6,500.00 per month
- Monday to Friday
- Work Location: On the road
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