Support Services Associate - Full time - Support Services Center - Shift
Kern Medical has been a community cornerstone since its founding in 1867. Today, we are an acute care teaching center with 222 beds, offering the only advanced trauma care between Fresno and Los Angeles. Kern Medical offers a range of primary, specialty, and multi-specialty services including high-risk pregnancy care, inpatient psychiatric services integrated with county mental health programs, and a growing network of outpatient clinics providing personalized patient-centered wellness care. Kern Medical cares for 15,500 inpatients and 125,000 clinic patients a year.
- New Hire Premium: +6% of base rate of pay, matched up to 6% if contributed to Deferred Compensation Plan.
- Shift Differential Pay: varies per classification.
- A Comprehensive Benefits Package: includes Holidays, Paid Time Off, Retirement, Medical, Dental, Vision and Life Insurance.
Position: Support Services Associate - Support Services Center - Full Time - Shift
Compensation
The estimated pay for this position is $18.1677 to $22.3438. The rates shown include a 6% premium pay (base= $-$ plus 6%). This reflects only a portion of the total compensation package for this position. Additional compensation may be available for this role through differentials, incentives, and bonuses. In addition, this position may be eligible for participation and company contributions into the Kern County Employees Retirement Plan.
Definition:
Under supervision functions as a member of a multi-disciplinary healthcare team, answers requests for service, dispatches support services staff, processes work order requests and maintains and updates patient dietary information.
Essential Functions:
- Answers telephone, pager and computer requests for service and dispatches appropriate staff in housekeeping, laundry, senior nutrition program and hospital transportation.
- Coordinates employee coverage as necessary.
- Runs daily diet census for meal count, linen usage and room cleaning.
- Processes work order and equipment repair requests.
- Labels menus with patient s name, room and diet; makes modifications to menu to conform to patient s diet prescription.
- Maintains computerized patient dietary information; records and files all diet change information according to established procedures; communicates diet information in an accurate and timely manner to appropriate staff.
- Generates production sheets; tallies additional menu requests and sends to kitchen.
- Performs filing, copying and other basic clerical functions as required.
- Attends department/hospital in-service orientation and other meetings as required.
- Performs all functions in accordance with applicable hospital and governmental agency regulatory safety procedures and requirements.
Other Functions:
- Performs other job related functions as required.
EMPLOYMENT STANDARDS:
Any combination of training and experience equivalent to one (1) year of work experience which would provide the following knowledge, skills and abilities.
Knowledge of: Basic mathematics; proper English grammar and spelling; proper telephone etiquette.
Ability to: read English; understand and follow oral and written instructions; communicate effectively; read, compare and verify information; learn basic hospital and governmental regulatory safety requirements and procedures; perform basic mathematical computations quickly and accurately; develop and maintain good customer relations; work closely and effectively in a team environment; work under minimal supervision; organize and accomplish tasks in a fast paced environment; learn computer use and keyboarding, and adapt to changes in schedule, work assignments and environment; interact, communicate and interview with and for patients, visitors and staff in the course of duties in regards to age specific consideration.
Supplemental:
A background check may be required for this classification.
All Kern Medical employees are designated Disaster Service Workers . In the event of a disaster or civil disorder, all Kern Medical employees are to remain at work or to report to work in a safe and practicable manner.