Contact Center Specialist in Waco

CornerStone Staffing Waco, Texas
patients cornerstone call center scheduling healthcare communication recruiting contract hire pricing hoppers written written communication communication skills
November 22, 2022
CornerStone Staffing
Waco, Texas
FULL_TIME

CornerStone Staffing has partnered with a customer that is a Major Hospital that is hiring several Contact Center Specialists. If you have 2+ years of call center experience along with stable work history then we want to talk to you!!

CornerStone Staffing is currently recruiting for the following Contract to Hire position:

Job Title: Contact Center Specialist

Location: Waco, TX

Pay: $17.00/hr

Schedule: Monday - Friday, flexible 7am-7pm

Job Description:

The Contact Center Specialist will be responsible for assisting patients over the phone

  • Scheduling/canceling patient appointments while ensuring patients are aware of COVID-19 precautions

  • Scheduling patients for electronic video appointments

  • Quote pricing for different Doctors

  • Routing requests to doctor s offices with questions from patients

Requirements:

  • Must have 2+ years call center experience

  • Must have a stable work history - no job hoppers

  • Healthcare experience is preferred

  • Excellent and written communication skills resulting in positive communication

  • Extreme attention to detail and the ability to prioritize activities

  • Experience with using healthcare web-based applications - ability to work in a paperless environment

  • Ability to work collaboratively with others

  • High school diploma or GED required

  • Must be Covid vaccinated for this specific job opportunity

Application Process Includes:

  • Skills Testing

  • Drug and nicotine testing

  • Background check


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