Automotive Call Center Agent
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Time for something new? Are you an automotive technician or mechanic searching for a less physical role where you can still use all your specialized knowledge? Then read on! In partnership with Nissan, Kelly® is looking for experienced mechanics skilled in powertrain to work in Nissan’s Powertrain Call Center to validate and authorize the repair technician's diagnosis for Nissan and Infinity vehicles.
Why should you apply to be an Automotive Call Center Agent?
- 100% remote work from home opportunity; computer and other equipment will be provided
- Full-time (40 hours/week) – great work/life balance
- Paid time off, paid holidays, ability to contribute to a 401k plan
- Access to other outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/
- $24-$25 / hour depending on experience
The Automotive Call Center Agent job might be an outstanding fit if you have:
- Thorough knowledge of the maintenance and repair of vehicles and are well-versed in the use of technical service manuals and tools (required)
- Three or more years of "hands on" automotive repair experience (required); Dealership experience is strongly preferred
- The ability to work with multiple computer screens and a typing speed of 30 wpm or better (required)
- The ability to work on any shift Monday-Friday (7am-4pm, 8am-5pm, and 10am-7pm Central Time) and be available for occasional overtime before a shift or on a Saturday (required)
- Certification as an ASE Master Technician or ASE certification in A1, A2, and/or A6 (preferred)
What’s a typical day as an Automotive Call Center Agent? You’ll be:
- Validating the repair technician's diagnosis and supporting dealership personnel as they navigate Nissan/Infiniti policies and procedures
- Providing excellent customer service via phone, emails, chat, etc.
- Providing claim support to Nissan and Infiniti dealers and adjudicating warranty claims to ensure timely and accurate claim payment
What happens next
Once you apply, you’ll proceed to next steps for this position if your skills and experience look like a good fit. Not only will you be eligible for this great opportunity, but your application will be available to other Kelly recruiters as well.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be an Automotive Call Center Agent today!
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Get a complete career fit with Kelly®.
Get a complete career fit with Kelly®.
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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