U.S.-based Virtual Receptionist
Smith.ai
Palo Alto, California
virtual
receptionist
virtual
calls
team
receptionist
convenience
rate
remote
typing
flexible hours
english
bilingual
March 30, 2023
Smith.ai
Palo Alto, California
Virtual Receptionist - Work from Home (Hiring in the U.S. and Mexico only)
- Work 100% remote, working in the convenience of your home
- Answering calls for a variety of different businesses and professionals
- Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
- Understanding the caller s needs and providing business information
- Being part of a team and contributing to continued excellence
- Have strong typing and multitasking skills
- Have access to high-speed internet
- Have the ability to work flexible hours in a quiet setting remotely
- Are a professional and confident communicator with clients
- Are a proficient and confident computer user
- Speak smoothly and confidently in English (bonus if you are bilingual!)
- Experienced professional communicators, verbally and in writing.
- Instruction readers and listeners.
- Solid ethical decision-makers.
- Caring and respectful of everyone.
- Responsive to change and understanding that there is always room to improve.
- Multitaskers who can balance serving clients directly, too.
- Resourceful and able to navigate learning new things with ease.
- Authorization to work in the United States (if you are US-based) and the ability to pass a background check
- Desktop or laptop computer with Google Chrome browser installed
- Reliable strong high-speed broadband internet connection
- Strong typing skills: at minimum 40 wpm with 100% accuracy
- A quiet environment for answering calls, plus a headset with a microphone arm attached
- Starting, entry-level rate of $15/hour
- Starting, entry-level rate of $16/hour for bilingual agents who speak fluent English and Spanish
- Paid training
- Healthcare benefits available for agents working 30+ hours weekly
- Starting rate of $11/hr
- Paid training
- Employee referral bonus of $150
- Many more team award earning opportunities!
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