Contact Center Specialist - $17.00/hour

CornerStone Staffing has partnered with a customer that is a Major Hospital that is hiring several Contact Center Specialists. If you have 2+ years of call center experience along with stable work history then we want to talk to you!!

CornerStone Staffing is currently recruiting for the following Contract to Hire position:

Job Title: Contact Center Specialist

Location: Round Rock, TX

Pay: $17.00/hr

Schedule: Monday - Friday, flexible 7am-7pm - Schedule will most likely be10am - 7pm after training

Job Description:

The Contact Center Specialist will be responsible for assisting patients over the phone

• Scheduling/canceling patient appointments while ensuring patients are aware of COVID-19 precautions

• Scheduling patients for electronic video appointments

• Quote pricing for different Doctors

• Routing requests to doctor s offices with questions from patients

Requirements:

• Must have 2+ year call center experience

• Must have a stable work history - no job hoppers

• Healthcare experience is preferred

• Excellent and written communication skills resulting in positive communication

• Extreme attention to detail and the ability to prioritize activities

• Experience with using healthcare web-based applications - ability to work in a paperless environment

• Ability to work collaboratively with others

• Must have internet service with modem at home

• High school diploma or GED required

• Must be Covid vaccinated for this specific job opportunity

Application Process Includes:

• Skills Testing

• Drug and nicotine testing

• Background check