Logistics Customer Service Representative- Work from Home.
Teleperformance
Remote
logistics
customer service
customer service representative
service representative
representative
work from home
people
customer service
team
representative
oral & written communication skills
business people
reaching
November 23, 2022
Teleperformance
Myrtle Beach, SC
FULL_TIME
DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Teleperformance is a global leader in providing exceptional omnichannel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success. Your Impact Our customer service representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.Responsibilities: Your Responsibilities
Associated topics: call, customer, customer service, guest, help desk, representative, service representative, support specialist, telephone, telephone activation specialist]]>
- Handle and carefully respond to all customer inquiries
- Provide excellent customer service through active listening
- Work with confidential customer information and treat it sensitively
- Aim to resolve issues on the first call by being proactive
- Appropriately communicate with customers
- 6 months customer service experience minimum
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- 6 months Call Center experience
- Logical problem-solving skills
- Availability to work various shifts
- Ability to use Windows operating systems
- Organization and work prioritization skills
Associated topics: call, customer, customer service, guest, help desk, representative, service representative, support specialist, telephone, telephone activation specialist]]>
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