Contact Center Specialist - $17.00/hour

CornerStone Staffing Round Rock, Texas
patients cornerstone call center scheduling healthcare communication recruiting contract hire training pricing hoppers written written communication
November 22, 2022
CornerStone Staffing
Round Rock, Texas
FULL_TIME

CornerStone Staffing has partnered with a customer that is a Major Hospital that is hiring several Contact Center Specialists. If you have 2+ years of call center experience along with stable work history then we want to talk to you!!

CornerStone Staffing is currently recruiting for the following Contract to Hire position:

Job Title: Contact Center Specialist

Location: Round Rock, TX

Pay: $17.00/hr

Schedule: Monday - Friday, flexible 7am-7pm - Schedule will most likely be10am - 7pm after training

Job Description:

The Contact Center Specialist will be responsible for assisting patients over the phone

  • Scheduling/canceling patient appointments while ensuring patients are aware of COVID-19 precautions

  • Scheduling patients for electronic video appointments

  • Quote pricing for different Doctors

  • Routing requests to doctor s offices with questions from patients

Requirements:

  • Must have 2+ year call center experience

  • Must have a stable work history - no job hoppers

  • Healthcare experience is preferred

  • Excellent and written communication skills resulting in positive communication

  • Extreme attention to detail and the ability to prioritize activities

  • Experience with using healthcare web-based applications - ability to work in a paperless environment

  • Ability to work collaboratively with others

  • Must have internet service with modem at home

  • High school diploma or GED required

  • Must be Covid vaccinated for this specific job opportunity

Application Process Includes:

  • Skills Testing

  • Drug and nicotine testing

  • Background check


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