Customer Service Representative/Call Center

Greetings!

I hope you are doing great!
This is Zaffar from Pro IT Inc. I'm conducting a job search for the role of "Call Center Agent" with one of our clients in Saint Petersburg, FL. Please go through the job description below and let me know if you are interested in the position mentioned below.

Job Description:

Responsibilities:

• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• Provides information on a variety of complex customer service issues requiring knowledge of life and health insurance, retirement, annuity and investment products and transactions focusing on customer satisfaction, quality, and efficiency.
• Communicates with customers regarding service request or problems; documents, evaluates and resolves customer’s inquiries.
• Works with other departments to complete customer requests as needed, and minimize escalations.

Qualifications:
a) High School Diploma or equivalent

Job Type: Full-time

Salary: Up to $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location