New Homes Energy Consultant

Do you want to change the world? We do, too.

SunPower is changing the way our world is powered every day with a passionate and driven team of more than 3,660 full-time employees in North America and the Philippines.

SunPower provides world-class solar solutions to residential customers across the U.S. with a commitment to a superior customer experience. We welcome forward thinkers, freedom chasers and all those demanding better, cleaner energy to join us.

Summary of Role:

The Energy Consultant will be the home buyer's primary point of SunPower contact and will serve in a sales and advisory role to customers and prospects considering adding solar to their new home.

To succeed in this role, an individual must possess a customer service-focused mindset and personality, understand the key role they play in the sales process, and work well as a team with the New Homes Builder Account Manager and our builder customers.

As the first point of contact for SunPower prospects, the Solar Consultant qualifies leads over the phone and will make presentations to potential customers on the benefits of solar.

This role responds to high volumes of leads and will suit a dynamic individual, highly organized, and able to multi-task, with a true passion for sales and customer engagement.

This person is a subject matter expert on how homeowners can save on energy costs including understanding the applicable utility rate plans.

In addition to the customer service and sales-related functions, the Energy Consultant will serve key administrative roles with regards to the customer experience and overall process.

This individual must possess a unique blend of abilities.

A successful Solar Consultant will have the skills necessary to complete tasks with focus and attention, as well as see the larger strategic picture related to their role in the sales process.

This is in an effort to continually refine processes and workflows to become more efficient internally and create improved customer experiences.

This position is based in Austin, TX.

Essential Duties & Responsibilities:

Handles inbound leads, being the first point of contact for prospects
Qualifies leads by screening for a pre-determined set of criteria
Listens to homeowner interests and concerns while providing feedback relevant to that specific homeowner
Converse with homebuyers to gather initial information about their home buying status
Prepare proposals using the SunPower proposal generating tool
Conducts online sales consultations with new home prospects
Maintains high end-customer satisfaction by guiding prospects through the sales channel and process
Captures all customer-related data into SalesForce (CRM) and other IT platforms
Works with lead transfer and appointment process issues
Meet and exceed monthly quotas and service level agreements while working in a fast-paced environment
Develops into a subject matter expert on the solar industry and on selling SunPower products
Willingness to be available and work outside of standard business hours, those that are most convenient to CA residential homeowners
> Required Qualifications:
High school diploma or equivalent required.
Associates degree and 4+ years related experience
OR an equivalent combination of education and years of related experience.

Preferred Qualifications:
Inside sales experience gained within a sales quota environment preferred.
Strong project management and communication skills, with the ability to manage multiple programs and meet tight deadlines
Experience with
Knowledge of solar or leased services
Ability to work independently with moderate direction in a fast-paced environment
Strong computer skills, including experience with Microsoft Office Suite.
Exceptional communication skills, in particular, verbal and written

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification.

At SunPower, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.

You may be just the right candidate for this or other roles.

Equal Employment Opportunity

The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit.

Employment decisions are based on an individual's qualifications as they relate to the job under consideration.

The Company's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities.

This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

EOE Minorities/All Genders/Protected Veterans/Disabled

SunPower Supports EEO

Accommodation for Applicants to SunPower Corporation

SunPower Corporation is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at Sun

Power Corporation:
Please indicate in the subject that line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

NOTICE TO ALL APPLICANTS AND EMPLOYEES

Availability of Affirmative Action Plan for Review

SunPower is a federal government contractor.

As a part of the Company's obligations under law, it must develop a written Affirmative Action Program (AAP) for the Disabled, Recently Separated Veterans, Armed Forces Service Medal Veterans, Disabled Veterans and Active Duty Wartime Or Campaign Badge Veterans and for Women and Minorities as specified by law.

Non-confidential and non-proprietary aspects of the AAP are available for inspection by applicants and employees, consistent with applicable law, which will be made available during office hours by contacting the EEO Officer.