Analyst

The Employee Relations Associate Analyst is an entry-level position responsible for providing case management support through all phases of Employee Relations investigations, under the supervision of an Employee Relations Advisor and in coordination with the Employee Relations team.

The overall objective of this role is to assist in the development and implementation of workplace policies, programs and enhancements to maintain and increase employee engagement.

Responsibilities :

• Responsible for entering new cases and updating status on existing cases related to each investigation / matter into the Employee Relations case management data-base, IE : ServiceNow


• Assists in the preparation of investigation plans


• Gathers and analyzes data, which may include; emails, compensation, performance management, diversity, and staffing information, relevant to an investigation


• Participates in and takes notes during investigative interviews with employees


• Assists with final investigative report writing



• May participate in project work as needed


• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications :

• 2-5 years relevant experience


• Experience in investigation support or related work


• Proven work ethic and ability to self-start


• Exceptional organizational skills


• Ability to analyze and draw conclusions from data


• Ability to multi-task and prioritize assignments with strong attention to detail


• Ability to work independently and in a team environment


• Strong written and verbal communication skills


• Sound judgment and discretion with respect to handling sensitive / highly confidential information


• Word, Excel, PowerPoint and data base entry skills a must

Education :

Bachelor's / University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Last updated : 2022-11-27