Account Manager

We Are RALLY Lake Forest, CA
account manager manager communications media team account manager manager advocacy messaging relations health junior accounts
November 23, 2022
We Are RALLY
Lake Forest, CA
FULL_TIME
WE ARE RALLY - ACCOUNT MANAGER
RALLY is an advocacy agency with a proven track record of driving progress around complex political and social issues. Organizations like the ACLU, Black Lives Matter, March for Our Lives, EarthJustice, and GoFundMe are among the more than 300 clients who have chosen RALLY to be their accomplice in this work.
As an agency, we strive to be co-pilots with our clients. We seek those committed to big, meaningful progress. Progress that matters. Progress that acknowledges every person and every voice.

RALLY is strengthened by our team s diversity, including race and ethnicity, age, national origin, religion, sexual orientation, and gender identity and expression. RALLY is an equal opportunity employer, and all applicants will be considered. We strongly encourage folks from all backgrounds to apply.

HOW WE WORK
RALLY is proud to work on an extensive range of critical social issues, including education, environmental protection, equity, financial inequality, gun violence, health care, immigration, LGBTQIA+ rights, women s rights, and more. We work with leading foundations, advocacy organizations, philanthropists, and commercial entities who strive to shape public policy, discourse, and opinion. They engage us to:
Identify unique strategies to advance critical issues
Design and execute impactful communications campaigns with powerful messaging
Develop and execute sophisticated digital campaigns
Design compelling brand identities, graphics, and storytelling content

ACCOUNT MANAGER
RALLY is seeking an Account Manager to join our firm. The Account Manager is responsible for leading RALLY client project team members in the strategic development and implementation of clients communications campaigns. Each client project team works with a unique RALLY team that (generally) consists of two to four RALLYers, an account lead, and a principal. Each RALLYer works on several project teams at a time with a unique client mix.

Our Account Managers are responsible for overall client and team management. That means they are client-facing and that they lead the development of campaign plans, account strategy, messaging frameworks, press plans, etc. Additionally, an individual in this position is expected to manage account teams, contribute to new business development, as well as provide support to Principals and junior RALLYers. Account Managers are also exposed to a wide variety of tasks and issue areas beyond their primary responsibilities.

No two days at RALLY are the same, but your day might start with leading a client check-in in the midst of a complex campaign launch followed by mentoring a junior colleague on how to approach their upcoming annual review, followed by finalizing a new business proposal. On a different day, you may give a staff presentation on persuasion strategies before shifting gears to prep for a discussion with a new client on their messaging goals.

RESPONSIBILITIES
Managing strategic communications for multiple clients, including leading at least three to four accounts
Performing fundamental public relations tasks, such as developing and editing high-quality media materials (press releases, briefing memos, media advisories, pitch sheets) and pitching and placing stories by and about clients in print, online, and broadcast outlets
Demonstrating tactical proficiency in media relations, including creating and driving outreach plans, message development, management of events, and effective training of spokespersons on speeches and presentations
Collaborating on account teams for multiple clients, including leading more complex projects with the support of a Principal
Conducting and analyzing research on several issue areas and communications tactics to properly advise clients and develop proposals and scopes of work
Managing client relationships, ensuring delivery on client needs within scope and budget, and engaging with the client on a daily basis in person, on the phone, and/or via frequent email contact
Leading press outreach including identifying and pitching news items, possibly serving as a spokesperson, and leading proactive communications and rapid response efforts
Providing strategic guidance and day-to-day supervision for assigned client accounts, including junior staff mentorship, supervision, and oversight of work product quality
Anticipating client needs, as well as internal team needs on a daily basis
Organizing and staffing events, desk-side briefings, and other out-of-office client functions
Monitoring trends and changes in news media, social media, and political and nonprofit landscapes
Conducting research with the ability to distill key points and offer strategic insights on the information gathered
Contributing at least two new business ideas per quarter
Managing and executing multiple, detailed tasks and projects for assigned client accounts
Attending regular staff, team, and client meetings, and providing input and feedback on business improvement, including the craft of client service, staff development, and office procedures
Implementing forward-thinking branding, messaging and communications plans to achieve clients goals for diverse audiences, including the general public, media, political decision-makers, and other stakeholders
Pursuing your professional development plan developed in collaboration with your supervisor and mentor
Showing initiative by taking on new projects and actively growing new skill sets
Contributing to strategic growth and brand positioning for the firm overall

QUALIFICATIONS
Bachelor's degree
Seven-ten years of experience in public interest advocacy, public relations, or demonstrated equivalent at a firm/agency, foundation/association, or in an electoral campaign
Strong written and verbal communications skills and proven ability to effectively organize and manage multiple responsibilities
Experience in the issue advocacy space and using communications to advance progressive issues
Strong understanding of public relations concepts and tactics, including drafting press releases, building press lists, pitching, and engaging with reporters
Extensive knowledge of print and online media with reporter contacts in the environmental, health, education, and/or other issue spaces
Ability to communicate clearly and effectively, both verbally and in written format, with varying levels of company staff, clients, media, and vendors
Strong computer skills, experience with Google Workspace, as well as Microsoft Office Suite, and a working knowledge of other web-based tools and platforms
Ability to manage project workflow, manage multiple tasks under tight deadlines
Experience with campaigns using social media platforms like Facebook and Twitter
Innovative and solutions-oriented mindset
Highly organized and detail-oriented
Intellectual curiosity, high emotional intelligence, and sense of humor
Team player with experience leading and motivating teams to achieve goals, and equally comfortable managing up and down as needed
Available off-hours for rapid response and crisis communications on rare occasions

COMPENSATION AND BENEFITS
We believe that changing the world should come with a healthy paycheck, time to recharge, and support to reach new heights. RALLY offers a competitive salary plus eligibility for performance-based and new business bonuses. We also offer a healthy benefits package, plus some perks:
Salary: $100-$140K with annual performance bonus
Eighteen days of accrued PTO
Eleven Observed Federal Holidays
One Floating Holiday per year to use at your discretion
Firm-wide closure between Christmas and New Year s Day
Additional paid time off includes: Summer Fridays (half-days) and half-days prior to Federal holidays
A one-month paid sabbatical after seven years of employment
Generous health, dental, and vision benefits
401k plan with an employer match
Cell phone and home internet stipend up to $150 per month

RALLY is an equal opportunity employer. People from diverse backgrounds are highly encouraged to apply.
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