Medical Scheduler

• Demonstrates basic understanding of GI Anatomy and Physiology and GI related diagnostic procedures and treatments
• Conveys information to the appropriate staff in a timely manner in the form of procedure orders and/or notes (Physician, Clinical Manager, PPR, Hospital Department, etc.)
• Routes notes to internal physician practices regarding questions about patient procedures, recalls, and symptoms. If patients' office consultation/follow-up request requires urgency due to patient symptoms/chief complaint or due to patient desire to be seen sooner
• Communicates procedure information and patient instructions accurately, appropriately, professionally, and in a timely manner to patients and/or patient family members, nursing home staff, etc.
• Schedules office visits, EGD, Colonoscopy and Flexible Sigmoidoscopy at appropriate site according to: patient self referral (screening colon); recall from previous visit; referral from patient's PCP or specific request from internal MD practice
• Sends appropriate paperwork to patients regarding upcoming appointments.
• Obtains patient information accurately and verifies patient registration and insurance information in the office Practice Management System (PMS)
• Answers all incoming calls to department as a priority to all other assignments
• Utilizes Practice Management System (PMS) and hospital Electronic Medical Record (EMR) appropriately and efficiently
• Documents patient information (including, but not limited to, medications, allergies, heart history, breathing issues, etc as outlined in pre-procedure evaluation) accurately and in a timely manner
• Works collaboratively with all departments within the organization and/or referring physician offices to optimize patient care
• Performs general clerical: data entry, photocopying, filing, faxing, and ing
• Maintains a professional attitude at all times
• Flexible in meeting the needs of the department
• Maintains a high level of patient confidentiality
• Facilitates a harmonious work environment, whereby treating all patients and coworkers with respect and dignity
• Maintains a safe work environment and a clean and organized work station
• Adheres to all current and future guidelines/policies set forth in the GIA employee handbook
• All other duties as assigned

• High school diploma or equivalent, required
• One year minimum customer service and/or medical office experience or equivalent relevant medical schooling

• Medical Assistant Program, LPN or RN, preferred
• Certified Medical Assistant or ABR-OE certified, preferred
• Previous health insurance knowledge/experience
• Proficiency in Microsoft Office Word and Excel applications
• Knowledge of MSDS and Bloodborne Pathogens
• Knowledge of Emergency Plan and OSHA Standards
• Knowledge of and compliance with HIPAA standards

• Ability to remain in a stationary, seated, position for 90% of the time, or greater, throughout the work day
• Sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment
• Speaking and hearing ability sufficient to communicate in person or over the /headset
• Capable of reaching overhead and bending down periodically to acquire paperwork, documents, items in desk, etc.
• Occasionally must be able to lift up to 10 pounds when moving boxes/packages inside the office

PI196515754