Principal solution architect

Job Description - Principal Solutions Architect - MS D365 (Remote) (03ET4)

Job Description

Avtex, a TTEC Digital company, is a remote first employer, giving you the flexibility to take this job wherever life goes.

Our MyTime benefit extends this human centered approach and allows unaccrued personal time off, so you can prioritize how to manage your days.

Our values support a balance of work and life, insures continuous education, and incentivizes high performance.

We coach our clients to insure their employees feel valued, happy and rested because delivering amazing customer experiences is ultimately an employee first process.

We strive to create an environment where employees thrive, fulfilled by their purpose, influence, and teammates.

What You’ll be Doing

As a Principal Solutions Architect you’ll work closely with a wide range of clients around the globe to deliver exceptional experiences by helping them identify their business pains, then turning around to develop and implement useful and relevant technology-based solutions to meet those needs.

Utilizing the Avtex 360 model as a guide, our consultants take clients on a journey through strategy, implementation, customization, and support, ensuring exceptional customer experience at every step of the way.

As a Principal Architect, you will elevate Avtex’s relationships with our accounts by approaching them through a customer experience lense and architecting bleeding-edge technology solutions which address their business challenges.

In addition, you will be a thought leader both internally and externally, always embodying our core values of innovation, passion, excellence, and integrity.

What You Bring to the Role

• Optimistic, proactive, energetic approach to work habits, management techniques, and communications.


• Strong understanding of business operations and processes, and the ability to identify and implement IT solutions that solve management needs.


• Mastery of one or more of the following Microsoft-related disciplines :


• Data & AI


• Modern Workplace


• Software Development


• Strong executive presence and ability to build trusted relationships with C-level employees within target organizations.


• Ability to communicate Avtex’s extraordinary value to help facilitate additional opportunities within the client account.


• Highly effective written and verbal communication skills, including the ability to present technical concepts in a business-focused, impactful, and persuasive manner.


• Excellent time management and organizational skills, including the ability to multi-task.


• Independent and self-motivated work ethic.


• Ability to troubleshoot, resolve, and communicate technical issues.


• Ability to adapt quickly to changing technology.


• Excellent problem solving and analytical skills.


• Proven ability to work independently and as part of a team.


• Strong critical thinking and project management skills.


• Bachelor’s degree in Computer Science, MIS, or a related field preferred. Master’s a plus.


• 2-3 years’ experience performing pre-sales activities along with 4+ years’ experience working with relevant Microsoft technologies in a professional services environment.


• Minimum of 5 years’ project leadership experience, including 2+ years’ experience leading enterprise-level projects in a professional services or consulting environment.


• Certification in relevant Microsoft discipline(s) preferred.


• Experience with relevant skills per Skills Addendum for associated discipline.

What You Can Expect

The anticipated range for individuals expressing interest in this position is $140,000 to $160,000. This position is eligible to participate in an annual incentive program.

Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and / or skill levels.

Benefits available to eligible employees include the following :

• Medical, dental, and vision


• Tax-advantaged health care accounts


• Financial and income protection benefits


• Paid time off (PTO) and wellness time off

Who we are

In March of 2021, Avtex was acquired by TTEC and operates under TTEC Digital. The acquisition is aligned to TTEC’s continued focus on fueling experience transformations with deep expertise in the most innovative and disruptive brands in the digital industry.

TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.

Team Overview :

For five years in a row our Microsoft practice has achieved the Inner Circle for Microsoft Business Applications’ designation and we have been recognized as both the Partner of the year for Microsoft Dynamics 365 Marketing’ and as a Partner of the year finalist for Intelligent Sales & Marketing’.

In addition to our ongoing Gold Partner status, our competencies range from software development and deployment of Dynamics 365, to Power Platform, Azure and Microsoft 365.

Our integrated team approach of experienced CX engineers, developers, data scientists, and solution architects, design, deploy and support complex and fully integrated digital solutions that are focused on creating an exceptional customer experience.

Rarely do applicants meet all desired qualifications for a role, so if you feel you have the ability to succeed in the role above, please take a moment and share with us your qualifications.

Last updated : 2022-11-23