IT Technician

AT&T Blue Springs, MO
technician technician devices technical technical support troubleshooting resolving health health insurance insurance retirement retirement savings growth
March 26, 2023
AT&T
Blue Springs, MO
FULL_TIME

Job Title:

IT Technician

The IT Technician will assist ATT workers and customers who are having problems with their computer systems and technological devices. In this role, one will be responsible for providing technical support and troubleshooting for our customers’ IT systems, networks, and equipment.One must be capable of diagnosing and resolving technological difficulties both in person and remotely.

IT Technician Benefits:

IT Technicians can have a Comprehensive benefits package, including health insurance, paid time off, and retirement savings plan and also good opportunities for career advancement within ATT.

  • Incredible opportunities for career growth
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement programs
  • Paid time off
  • Employee discounts up to 50% off on eligible ATT mobility plans and accessories, ATT internet (and fibre where available) and ATT phone.

Qualifications and Requirements:

  • Work a flexible schedule, including evenings and weekends
  • Possess a valid state driver licence
  • Lift and move up-to 60 lbs – some of our ladders weigh 50-60 lbs
  • Weigh less than 325 lbs., required for ladder safety
  • At times work in confined spaces or aloft (up to 28 ft.)
  • Be available for overtime, emergency callouts and holiday work
  • Identify wire and cable colours
  • Qualify on pre-employment assessments
  • Have a High School Diploma or GED

Responsibilities of an IT Technician:

  • Troubleshoot and resolve hardware and software issues.
  • Update customer and employee information and maintain accurate records of support interactions.
  • Respond to employee and customer inquiries via phone, email, and chat.
  • Install and configure computer systems and technology devices.
  • Provide technical support for ATT's internal and external technology systems.
  • Follow established procedures and guidelines to ensure quality service.

If you are considering jobs as maintenance technician, cable technician, fiber optic technician, installation technician or telecommunications technician, then this career change will be a great choice.

If you are a highly motivated individual with a passion for technology and providing excellent customer service, we encourage you to apply for this exciting opportunity with ATT.


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