Associate Store Team Leader In-Training(Assistant Manager)- Boston Metro

Whole Foods Market Lynnfield, Massachusetts
store team training assistant manager store team training operations whole foods leadership merchandising store operations
December 1, 2022
Whole Foods Market
Lynnfield, Massachusetts
Job DescriptionWhole Foods Market is seeking an Associate Store Team Leader (Assistant Store Manager). This role will start as an Associate Store Team Leader In Training (ASTL IT) and go through approximately 6 weeks of structured training. The ASTL IT will fully engage with all aspects of the ASTL IT training program, including, but not limited to, weekly training assignments, Operational Learning Pathways, and store team immersions. The ASTL IT will also do On the Job training (OJT), participate in shadow shifts, and work independently to practice the skills learned.
Upon successful completion of the training, the ASTL IT is intended to promote to the ASTL role, moving from non-exempt to exempt. Once promoted, The Associate Store Team Leader role supports the Store Team Leader in all aspects of store operations, provides guidance to Team Leaders in areas including hiring, store profitability analysis, expense control, inventory control, buying, merchandising, regulatory compliance and special projects as assigned.
The position requires the willingness to take a position in a different store, within 35 miles or one hour commute from home. Flexibility to move beyond the current metro is highly desirable.
Principal Duties
During the first two weeks of training, the ASTL IT will spend approximately 80% of their time on required training elements and 20% on the floor. During the remaining weeks of training, the ASTL IT will spend approximately 50% of their time on required training elements and 50% on the floor to apply their learnings.
Principal objectives for the ASTL in Training include:
Gaining a thorough understanding of Whole Foods Markets processes, programs, and initiatives, including store operations, merchandising, marketing, quality assurance, training, and communications.
Learn how to drive exceptional customer service and maintain excellent community relations.
Build solid and supportive relationships with store and regional leadership.
Develop an understanding of the interrelationships between various Whole Foods Market departments, operations, and functions.
Achieve and maintain comprehensive knowledge of compliance with Employment Law, Health and Safety, Food Safety, and Weights and Measures.
Understand, communicate, and lead based upon Whole Foods Markets Core Values, Leadership Principles, and Declaration of Interdependence
Recognize, communicate, and support our purpose of nourishing people and the planet.
Acquire and maintain comprehensive product knowledge.
Support the Store Team Leader in all areas of operations including inventory, safety, merchandising, financial and physical plant issues.
Maintain outstanding retail execution and customer service in the store.
Train, develop, mentor, motivate, and counsel Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
Uphold and communicate regional and store programs and standards to Team Leaders and Team Members.
Regularly inspect the store to ensure compliance with all programs, rules and standards.
Review and monitor scheduling, purchases, and other expenses to ensure teams and the store are within budget.
Address customer concerns when necessary.
Knowledge, Skills, and Abilities Required:
Leadership experience, preferably in retail or hospitality industries
Excellent verbal and written communication skills
Strong organizational skills
Ability to prioritize and delegate tasks effectively
Ability to multi-task, show excellent follow-through and see the big picture
Excellent interpersonal, motivational, team building and leadership skills
Basic computer skills
High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
Ability to work a flexible schedule including nights, weekends, and holidays as needed
Desired Experience:
2+ years of experience in a leadership role
Customer service focus
Team building
Employee relations
Store operations (inventory, labor management, cost control)
Marketing (pricing, merchandising)
Managing P&L
This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the team.
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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