Call Center Representative
MedCost
Aliso Viejo
call center
representative
call center
customer service
remote
calls
entry level
representative
customer needs
information research
research
written
database
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November 19, 2022
MedCost
Aliso Viejo
FULL_TIME
[Customer Service / Remote] - Anywhere in U.S. / Competitive compensation and benefits - As a Call Center Rep you'll: Answer calls from MedCost customers for benefit questions and support, and provide resolutions as applicable for the levels defined for an entry level call center representative; Identify Customer needs, clarify information, research every issue & provide solutions; Complete a clearly written, detailed, accurate documentation of all conversations in MBS call center database; As necessary, determine the need for escalation and the appropriate referral channels, and send request for additional action stepsHiring Fast >>
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