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Head Of CGW Digital Marketing Technology - Hybrid

Citigroup Inc. Irving, Texas
digital digital marketing marketing marketing wealth tools digital team analytics payments lead delivering tech
March 26, 2023
Citigroup Inc.
Irving, Texas
About Citi Global Wealth

Citi Global Wealth (CGW) is focused on serving the needs of clients across the entire wealth spectrum. By building on the strengths and capabilities across Citi, we intend to transform the way we serve clients across the wealth continuum, delivering the full range of high tech and high touch capabilities Citi can offer, and ultimately help them achieve their goals.

Citi Global Wealth serves over 500,000 clients across its global footprint in Asia, Europe, Mexico, and North America. It delivers the full range of wealth products across investments, banking, lending, insurance, trust services and financial planning & advice

Citi Global Wealth propositions are delivered via tailored offerings across the Citigold, Citi Private Client, International Private Bank and Citi Private Bank brands.

The Digital Marketing Technology Team is an inspiring team dedicated to driving marketing strategy, executing and optimizing campaigns, and fueling revenue growth through the use of marketing technology, data, and analytics. The Head of CGW Marketing Technology is responsible for defining, implementing, and managing the marketing technology stack to meet the digital marketing growth and expansion opportunities over the next 3 years. This includes assessing current marketing and analytic capabilities across various channels for CGW while delivering on a Marketing Tech roadmap which unlocks new capabilities and enables Payments Marketers in key areas like Integrated Marketing, Product Marketing, Events, Communications, Content Development, Channel Marketing, Lead Generation, Data / Analytics, and campaign deployment

Manage and aggressively grow capabilities across all core marketing functions.

Leverage partnerships with marketing business to develop integrated marketing plans and tactics that lead to new sales, deepening of relationships, and cross-sell opportunities

Partner and influence Personal Banking teams to establish and drive marketing campaign strategies, including lead generation

Hold accountability for MarTech roadmap, capabilities momentum, effective usage of tools, and execution of marketing automation hub campaigns

Maintain a strong client focus, payments expertise and a broad understanding of marketing tools and the operational aspects of doing business globally

Provide supervision and ongoing guidance to assigned teams

Provide input into marketing strategy, including region and product strategies

Develop a team that possesses the skills, support and motivation to use our stack at its full potential.

Build a system that constantly engages, nurtures and converts prospects with personalized messages on the right channel at the right time in their buying journey

Qualifications:

Bachelor's degree is required in technology or related fields preferred.

15+ years of successful B2B marketing - focused on MarTech, campaign execution, and solutions delivery

Knowledge of reporting and analysis platforms such as Adobe Analytics, AEM, Tableau, Content Management Platforms

Experience with marketing automation tools.

Extensive knowledge of B2B marketing tools, marketing channels, and technology as applied to marketing

Executive presence and consultative acumen; ability to develop advisory relationships with payments marketers and key stakeholders across the firm

Proven track record of results-oriented performance, as well as building and influencing strategic relationships; capable of working with minimal supervision

Good familiarity with key global marketing trends

Demonstrated ability to analyze, interpret and translate metric performance into insights and recommendations.

Superior written, oral communication and presentation skills with experience communicating concisely and effectively with all levels of management and partners

Intellectually curious and eager to learn new things with an eye towards innovation

Job Family Group:
Technology

Job Family:
Digital Software Engineering

Time Type:
Full time

Primary Location:
Irving Texas United States

Primary Location Salary Range:
$170,000.00 - $300,000.00

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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