Client Service Manager Not Remote Eligible
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BrokerCalls is a fast-growing online pay-per-call marketing company based in Ft. Lauderdale, FL, and is currently seeking new team members. We specialize in a few different verticals such as finance, legal, travel, home services, and insurance. We believe in helping our employees grow to be as successful as possible. We work hard and offer a supportive team environment to help you reap the benefits of a job well done.
Benefits & Compensation:
50% Paid Health Insurance
Optional Dental Insurance
Optional Vision Insurance
No Cost Life Insurance (25K)
Sick & Vacation Pay
Base Salary: Commensurate with Experience
We are looking for someone who is an excellent multitasker, able to work in a fast-paced environment, also be able to communicate effectively and often with clients and people outside of the organization. With the goal in mind to nurture and build relationships with clients.
Job Requirements:
Exceptional organizational skills and must be very detailed orientated.
3 years ’ experience with Microsoft Office Suite (Word, Excel, Outlook).
1 year knowledge of Google Drive applications.
1 year experience with working in Salesforce CRM.
Must be a fast worker and able to multitask working on different accounts at the same time.
List of essential duties required to effectively carry out this job:
Updating SalesForce
Ensuring budgets are being met, increasing revenue on current accounts
Working with accounting department to help resolve billing & reporting discrepancies
Relaying Quality Assurance reports & Data Analytic reports to buyers to help ensure calls are being handled properly.
Addressing and resolving any concerns due to quality or any other concerns they have.
Some traveling to trade shows or conferences is required.
We are looking for someone who is an excellent multitasker, able to work in a fast-paced environment, also be able to communicate effectively and often with clients and people outside of the organization. With the goal in mind to nurture and build relationships with clients.
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