Deal Support Content SME

Oracle Phoenix, Arizona
content sme sales oracle writing insurance assets strategy digital marketing team communications sales excellence
March 18, 2023
Phoenix, Arizona

Job Description

Responsible for the overall development of technical and editorial content and message portrayed across Oracle's sales channels in execution of the company's strategy.


Knowledge & Skills

Baseline knowledge in digital marketing channels, programs and campaigns. Embraces the vision set by leadership and is able to translate to copy and storytelling accordingly. Feels comfortable collaborating with team members of all levels and disciplines, and openly contributes with their perspective in discussions.

Demonstrates resourcefulness and ability to pivot with changing direction or environment. Ability to work on and prioritize multiple initiatives and manage up as necessary. Brings value to every project and demonstrates strong interpersonal communications.

Job Complexity / Scope

Works closely with internal teams to concept, draft, iterate and deliver copy and client stories required for sale assets. The ideal candidate should possess an excellent sense of creative writing strategy that enables them to communicate and drive messages across our customer sales journey.


Reports to the NAA Sales Excellence Senior Director. Will support client-first experience methodology for new and recurring writing projects and sales assets.

Preferred Experience

2+ years professional experience. Writing experience within digital marketing that includes email, display and web. Previous experience interacting with client/customer strategy and sales teams is a plus. Strong interpersonal communications and presentation skills.

  • Experience with copywriting, proofreading, copy editing, editing, proofing, marketing and sales communications and technical writing

  • Embraces the basic concepts of impactful storytelling to convey meaningful sales messages, including client stories

  • Ability to accept feedback from colleagues in a rapid iterative process, and effectively produce multiple highly polished and professional work under tight timelines

  • Strong interpersonal, written, and oral communication skills

  • Ability to accurately set, manage, and meet deadlines

  • Experience in supporting a portfolio of work efforts aimed at bringing to life new ideas for how to meaningfully engage with our customers and sales teams

  • Simplifies the complex and has impeccable, detailed-oriented execution

  • Can work on and prioritize multiple initiatives and manage up as necessary

  • Strong customer-focused orientation, including a superior client first attitude and approach, with strong attention to active listening and understanding


Active role in current Sales Excellence projects, performing writer tasks, and provide input on creative projects/initiatives. As a writer you will help execute project requests from the sales excellence team, using established processes and best practices.

  • Proactively engage with multiple project stakeholders - including sales managers, content strategists and subject matter experts - in brainstorming initial concepts

  • Conduct primary and/or secondary research

  • Gather information, interview experts, and offer strategic and creative ideas

  • Craft compelling, client-centric, and brand-aligned messaging and creative concepts for North America Applications

  • Deliver concise, plainspoken, and accurate copy optimized for a wide range of digital- and print-based sales assets

  • Demonstrate creativity, versatility, and agility in writing for different mediums and audiences in a speed-to-market environment

  • Work as a brand storyteller, bringing out-of-the-box thinking to projects

  • Collaborate with team members of all levels and disciplines and contributes with their perspective in discussions.


  • Increase utilization of sales tools & assets

  • Recognized as a change agent for NAA




Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated location(s)

California Pay Range: from $79,000 to $192,000 per annum. May be eligible for bonus and equity.

Colorado Pay Range: from $80,000 to $172,800 per annum. May be eligible for bonus and equity.

New York City Pay Range: from $90,600 to $182,400 per annum. May be eligible for bonus and equity.

Washington Pay Range: from $100,000 to $182,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, as well as reflect Oracle s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Flexible paid time off (unlimited or accrued vacation and sick leave)

  9. Paid parental leave

  10. Employee Stock Purchase Plan

  11. Adoption assistance

  12. Financial planning and group legal

  13. Voluntary benefits including auto, homeowner and pet insurance

About Us

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.

That s why we re committed to creating a workforce where all individuals can do their best work. It s when everyone s voice is heard and valued that we re inspired to go beyond what s been done before.

Oracle is an Equal Employment Opportunity Employer * . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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