Customer Service Position- Vacation Ownership / Vacation Planning

Vacation Village Resorts Fort Lauderdale, Florida
customer service ownership vacation planning insurance customer service communication training retirement punctual multitask transportation answering phones transfer
November 22, 2022
Vacation Village Resorts
Fort Lauderdale, Florida
Position: Customer Service

Hours: Full-Time Monday to Friday 10:30am-6:30pm (9:00am-5:00pm during training)

Pay: Starting at $17 hour PLUS commission

Retirement plan: Paid 100% paid by the employer

We are looking for someone interested in long-term employment. Must have a great work ethic; be positive, punctual and able to multitask. Must also have reliable transportation and be at least 18 years old.

Job Duties:

• Answering phones in a busy, fast paced environment
• Transfer callers to appropriate personnel / departments
• Maintain customer records by updating account information.
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Contribute to team effort by accomplishing related tasks as needed.

Skills / Qualifications:

No experience necessary.

Customer Service, Problem Solving, Documentation Skills, Listening, Resolving Conflict, Analyzing Information, Multi-tasking, Patience. General Scheduling, Telephone Skills, Typing, Documentation Skills, Verbal Communication, Written Communication, Dependability, Attention to Detail, Administrative Writing Skills

Job Type: Full-time

Pay: $17.00 per hour

Dental insurance
Health insurance
Vision insurance
Monday to Friday
Supplemental pay types:
Commission pay

Ability to commute/relocate:
Fort Lauderdale, FL 33306: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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