Technical product manager

Role Summary

The Atlanta Journal-Constitution is seeking a Technical Product Manager, Publishing Tools. As the Technical Product Manager for Publishing Tools, you will be the primary owner for the tools involved in digital content production and delivery, including our content management system (including photos and video), our email marketing system, and our audio and podcast technology.

You will be responsible for ongoing training of newsroom staff on our digital tools. You will also manage the relationship with our software service providers, including monitoring the health and stability of the platform, advocating for product and feature enhancements, monitoring and communication of issue resolution, and budget management.

This individual will partner with internal stakeholders to provide a clear vision for how we use our tools to execute our strategy, maintain the integrity and security of our data, and use technology to support content innovation.

How We Work

We are focused on building great consumer experiences to keep our community connected and informed. We expect each member of our team to constantly keep our readers top of mind, and to innovate how to deliver the most engaging news and experiences on all platforms.

We all work cooperatively within cross-functional teams and across departments and use our expertise to guide and support our teammates in service of the AJCs overall mission.

Primary Duties and Responsibilities

• Serve as a subject matter expert for the content management system (CMS)


• Act as relationship manager with software service providers like Arc and Iterable


• Train new employees how to use the new CMS as needed


• Collaborate with journalists and editors to embrace storytelling opportunities across AJC platforms using our digital publishing tools


• Support rapid delivery of strategic priorities and stakeholder requests


• Facilitate open communication and discussion between stakeholders, acting as a single point of contact to facilitate collaboration and ensure alignment


• Showcase subject matter expertise in the management of publishing tools, which includes detailed reference documentation


• Exhibit strong analytical and communication skills


• Act as the point person to contact for enterprise system issues.

Requirements

• 5+ years of experience in digital media with an emphasis in digital publishing (web, social, video, audio, etc.)


• 1+ years of experience working in a newsroom preferred


• 3+ years of experience working analytics tools, like Google Analytics 360


• Experience with content management systems and / or email marketing systems


• Experience using or creating digital tools in a fast-paced news environment


• Experience working with digital products


• Strong verbal, written and presentation skills


• Strong interpersonal skills with the ability to clearly communicate information both written and verbal to multiple audience types


• Ability to quickly shift between responsibilities that demand longer term strategic vision and immediate tactical decisions / work



• Active in local community professional groups focused on supporting the development of Product Managers and Journalism (INMA, AMA, ONA, Product Camp ATL, etc.)


• Proficiency in working in a fluid environment where priorities shift on a regular basis


• Proficiency in communicating with and influencing functional and technical team members at all levels in the organization


• Proficiency in working as part of a collaborative, cross-functional, modern software design and development team


• Additional experience, skills and qualifications may qualify an applicant for a Sr. Technical Product Manager role.

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses which includes Cox Automotive and Cox Communications is forging a better future for us all.

Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation / wellness days, and / or PTO).

For more details on what benefits you may be offered, visit our benefits page.

Last updated : 2022-10-09