Call Center Representative
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Tailored Roofing and Remodeling is a small business in Wichita, KS 67205. We are supportive, rewarding and engaging.
Our work environment includes:
- Fun & competitive atmosphere
- Team style environment
Inside Sales Professional
Are you a self-motivated go getter? Do you thrive in a fast paced, results driven environment? Tired of not getting paid more for being successful at your job?
If you answered yes then we are looking for you!
Tailored Remodeling is a remodeling company that is a leader in the industry. We offer: a fun environment, competitive pay, a rewarding bonus structure and more! We are currently searching for Inside Sales Professionals to join our team! You will help homeowners create the home of their dreams. You will lead homeowners through a detailed overview of their remodeling needs over the phone and also virtually online. By the time you get off the phone, you’ll have made a new friend and left the customer eager to get started on making the home of their dreams.
No cold calls! All leads are warm! With that said you should be comfortable speaking on the phone and talking to people about their home needs, but don’t worry if you’ve never been in the home improvement industry. Our training program will teach you all you need to know!
Primary Job Functions
- Follow up on marketing campaigns and events by making outbound calls to generate new prospect leads, identifying and qualifying opportunities.
- Build effective relationships with potential clients and existing customers, by use of consultative qualification and adapting the prescribed call script into your own voice.
- Set proper expectations with prospective clients and guide them through our process.
- Identify and qualify opportunities for cross-selling our home improvement services to current and future customers.
- Speak positively and enthusiastically about the company, its products and services to ensure that a professional and consistent brand image is provided at all times to customers.
- Enter data accurately into our Customer Management System to ensure a smooth hand-off to the in-home sales team.
Education and Experience
- High School Diploma, GED, or equivalent
- 1-3 years minimum of sales experience
- Must be comfortable on the phone and using a computer
- Proficiency in Microsoft Office
- Must be able to work alternating Saturdays
- Experience with CRM
Compensation
- Hourly, plus commission and bonuses
- Flexible work schedule
Success Factors
- Ability to multitask in a fast-paced environment
- Self-motivated and optimistic with a consistently positive attitude
- A great listener with the ability to stay calm under pressure
- Excellent written and verbal communication skills
- Commitment to personal and professional standards of excellence
- Punctual and responsive
All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law.
Job Types: Full-time, Part-time
Pay: $14.00 - $25.00 per hour
Schedule:
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Wichita, KS 67205: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Experience:
- Call center: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: One location