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Business Operation Support

AMG Brickell Inc Miami, Florida
operation operations administrative insurance marketing customer service web strategy miami pm integral team director
August 26, 2023
AMG Brickell Inc
Miami, Florida
Job Description

Job Location: Miami, FL 33169

Position Type: Full-Time

Salary: Starting at $17/HRS (Negotiable based on experience)

Schedule: Monday - Friday (9 A.M. 5 P.M.)

What We Are Looking For:

Agents Marketing Group is looking for a positive and highly motivated individual to become an integral part of our team as our Business Operations Specialist. This role will primarily be responsible for supporting the Director of Human Resources & Operations with administrative and operational tasks.

They will be the first point of contact for high-profile visitors at the office, greeting them politely and well-spoken. You will also be assigned duties as required (i.e., organization of inbound and outbound mail, administrative work, and general clerical support).

Duties may include, but are not limited to:

  • Manage and assign customer service workflow activities.
  • Maintaining the day-to-day phone operations (i.e., screening phones and directing calls to appropriate staff members)
  • Greets visitors and determines access to appropriate parties.
  • Maintain the organization of the office inventory supplies and equipment.
  • Prepare company communications (i.e., broker blasts, email, etc.)
  • Perform monthly group audits.
  • Perform administration duties such as but not limited to: filing, scanning, and creating memos
  • Assist executives with high-level company events, projects, and tasks.
  • Assist with the overflow of work from other departments
  • Assist with benefits presentations.
  • Update social media
  • Assist with light HR duties.

Qualifications and Skills:

  • 2+ years of related experience in an executive support role.
  • HS Diploma or GED equivalent required. Associate s degree preferred.
  • Strong knowledge of Microsoft Office, specifically Word, Excel, and Outlook; proficient in web browsers, specifically Google web browsers.
  • Strong administrative background
  • Exemplary planning and time management skills
  • Strong communication both verbally and in writing. Must be proficient in English (Bilingual a Plus)
  • Customer service oriented
  • Discretion and confidentiality

What We Offer:

  • Paid Time-Off per year
  • PTO Days
  • Paid Holidays
  • Eligible for Medical, Dental, Vision, Short-Term, Long-Term, Voluntary Life Insurance
  • Employer Paid Life and AD&D Insurance
  • 401(k) Retirement Plan 4% Employer Match.
  • Partial Cell Phone Reimbursement

Company Description
AMG is proud to represent our broker customers as South Florida s Premier Group Insurance Consulting General Agency. Through the extensive carrier employment history of the AMG Sales Staff, we offer a unique perspective when it comes to case strategy, marketing and implementation. We provide expert analysis and case strategy for our brokers to position their group clients in the best possible arrangement.

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