Representative Patient Access
Reading Health System
West Reading, PA
representative
microsoft
customer service
representative
patient registration
scheduling
insurance
information processing
payments
scanning
administrative
operations
patients
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July 17, 2023
Reading Health System
West Reading, PA
FULL_TIME
Responsibilities
The Patient Access Representative (PAR) is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians is carried out in a friendly, courteous, helpful and considerate manner. The PAR is also expected to complete other responsibilities in an accurate and timely manner as needed or assigned.
Qualifications
Education Requirements
- High School Diploma or GED
Experience
- No experience
Certification and Licensure
- BLS Certification - Based on department
- CPR Certification - Based on Department
Required Skills
- Customer Service Skills
- Detail Oriented
- Excellent Communications Skills
- Excellent Interpersonal Skills
- General Clerical Skills
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Multi Line Telephone Operational Skills
- Organizational Skills
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