Customer Service Representative

Shift:
Part - Time or Full - Time Pay: After training, our top agents make an average of $10-$15 an hour
At DialAmerica your career growth is a priority. As a Customer Service Rep, you will ensure a memorable customer experience by using needs-based strategies.

While working at DialAmerica, you'll gain valuable skills that you can apply to your future growth with us and any career you may pursue in the future.

Imagine adding the below skills to your resume
Communication and presentation
Listening, critical thinking, and problem solving
Adaptability and team building
Decision making
Goal setting and time management
Confidence and relevant work experience
The list will continue to grow during your employment with us.

Your resume will expand to include skills that lead you on the path to careers in industries like sales, hospitality, management, technology, and beyond.

And we will support your professional growth, whether at DialAmerica or beyond.
Job Responsibilities
Specific duties for

Customer Service Representatives:
Identifying and resolving customer issues using problem-solving skills
Upselling products and/or services to the customer
Continually maintaining a working knowledge of our clients' products, services and promotions
Putting the customer first and remaining polite and professional at all times
Documenting all customer information, communications and sales in a computer system
Benefits

Heres just some of what we have to offer: Competitive compensation - base salary + incentives the top agents make $10-$15/hr.

Flexible schedules that work around your life
WFH options after 30 days of employment

Flexible pay:
direct deposit with daily and weekly options
Healthcare coverage and 401K
Paid on-the-job training
Job Requirements
Whether youre reinventing yourself or looking to grow at a new organization, youll feel at home at DialAmerica.

This position is a good fit for those coming from a variety of different industries, such as retail, hospitality, management, and service.

The attributes that make a great Customer Services Agent include: Willingness to learn
Competitive spirit
Reliable
Enjoy helping others
Able to communicate with all types of people
Flexible
Background and/or drug test may be required


ABOUT DIALAMERICA:

Founded in 1957 and headquartered in Mahwah, NJ we are one of the nation's largest privately owned dedicated domestic call center companies with 19 call centers located throughout the United States.

At DialAmerica, YOU are the Difference Apply now

WE ARE AN EQUAL OPPORTUNITY EMPLOYER We consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.