Customer service specialist
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Join the industry leader! Public Storage has been leading the self-storage industry since 1972 and we are Hiring Now !
Public Storage was recognized as one of America’s Best Large Employers in 2022 by Forbes and our employees have also voted us as a Great Place to Work, having Best Career Growth , ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion .
As a Call Center Customer Service Agent , you love helping people; you’re compassionate, you listen, you’re good at addressing customer inquiries regarding company products and services and their account and billing issues.
Most of all, you enjoy resolving issues in a positive manner, keeping company interests in mind. If this is you, your search for a Customer Service position ends here.
We have the perfect opportunity for you in a remote environment out of the comfort of your own home!
We have a virtual hiring process with a quick turnaround. Apply Now for an opportunity to become a part of our winning team!
- Provide customers with the highest levels of service and professionalism to ensure customer satisfaction without compromising on Public Storage integrity
- Act as a liaison between customers and management; ability to resolve multifaceted issues that may require extensive research and complex decision making skills
- Answer inbound customer calls on a daily basis and perform administrative duties on items such as customer account and status inquiries, and make outbound return calls to customers
- Attend one-on-one feedback sessions on performance and participate in team meetings to ensure success
- Adherence to your shift schedule and availability for calls, meeting and training
- Participate and contribute in related Customer Service, Marketing and other projects as assigned
BENEFITS :
- Starting hourly rate of $14 with annual merit increases based on performance
- Full-Time and Flexible Schedules All with full benefits
- Four weeks paid training with our training team in a virtual environment that support your journey with us and enhance your skills
- Work in the comfort of your own home
- Comprehensive group healthcare programs
- 401(k) with generous employer match
Last updated : 2022-10-08