Fulfillment Team Member

Job Description:Fulfillment Team Member

Properly ordering, replenishing, and merchandising prepared foods products is critical in this role. Participating in regional promotions and monitoring inventory control are also essential. Maintaining promotional displays in accordance with OTS standards is a key responsibility. Providing friendly and efficient service while upholding a positive company image and following Standard Operating Procedures are all required. Additionally, being available to perform other duties as needed is expected. Upholding core values, supporting store initiatives, and adhering to health and safety regulations are mandatory.

Responsibilities:

• Sources and restocks ingredients for meal prep using effective purchasing procedures.
• Responds to open PO and credit reports with careful attention to detail and a sense of urgency.
• Successfully managing spoilage and shrinkage requires careful inventory control, something that the specialist is responsible for.
• Provides written documentation on spoilage, sampling, temperature, and sweep worksheets to record progress.
• Provides assistance in counter service and cooking tasks as specified or as demanded.
• Collaborates with the Kitchen Manager/Chef and Team Leader to identify purchasing needs and report any issues.
• Keeps up a congenial engagement with contractors and suppliers.
• Helps the Team Leader or Assistant Team Leader(s) in estimating the cost of the recipe.
• Administers the protocol for fulfilling exceptional customer requests from foreign markets.
• Contributes to inventory management by assisting leaders.
• Maintaining financial profitability greatly depends on the ability to achieve and exceed purchasing as well as sales goals.
• Comes into work on time, appearing neat and well-dressed, ready to tackle job responsibilities; adheres to all work shift schedules and takes part in necessary coaching and team meetings.
• Excellent customer service is achieved by promptly and effectively addressing customer needs and utilizing suggestive selling techniques. Moreover, it's essential to answer phone and page inquiries quickly and politely.
• Improves sales potential by implementing efficient and accurate guidelines for preparing, stocking, rotating, displaying, and merchandising merchandise.
• Abides by the established procedures, which may include Weights and Measures, sanitation, and safe work practices, to maintain an orderly and protected workplace.
• Maintains both the cleanliness and sanitation of the working and shopping environment, and keeps all equipment in top condition in line with WFM's safety and cleanliness regulations.
• Guaranteeing the accuracy of signs and pricing is achieved through attentive completion of assigned opening, mid, and closing duties.
• Any safety hazards or violations should be reported promptly.

Knowledge, skills, and abilities are the foundation for professional success in any field:

• Detailed knowledge in the field of merchandise that includes all aspects from production, transportation, seasonal variations, and the latest changes in customer preferences.
• The talent to compose and negotiate cost estimates.
• The ability to recognize products, nutritional information, and other relevant subjects can prove beneficial, and a willingness to learn about them is indispensable.
• Conforming to Prepared Foods merchandising expectations, and utilizing them to achieve optimal results.
• It's important to note that maximizing profitability through the WFM margin program requires a comprehensive approach that takes into account all aspects of the business, from production to sales and marketing.
• Conveying product knowledge to a team and bringing enthusiasm to the table is vital.
• Competent in fundamental mathematical operations and concepts.
• Command and fluency in working with computer software inclusive of Microsoft Word, Excel, Outlook, and inventory management systems.
• Exhibiting extraordinary communication prowess and demonstrating a keen willingness to work in a collaborative setting.
• The talent to impart information in a comprehensible and respectful fashion to customers, vendors, and colleagues.
• Meeting customer service expectations and standards is imperative in all dealings with customers, vendors, and Team Members.
• Proficiency in following protocols and prioritizing tasks are hallmarks of high-performance, and are key skills necessary in any profession.
• Whole Foods Market's passion for natural foods extends beyond their product offerings, as they actively support sustainable farming and environmentally friendly practices.
• Accomplishing tasks rapidly and efficiently while having a solid work ethic as a priority.
• Adherence to the quality goals set forth by WFM is key to ensuring that the company is consistently delivering products and services that satisfy customer needs and expectations.

Desired Work Experiences:

• Specialization of one year and above in Purchasing/Promotion

The occupation may also expose the worker to hazardous materials and chemicals, requiring appropriate protective equipment such as gloves, masks, and respirators:

• Physical prowess necessary to lift weights of up to 50 pounds.
• During an 8-hour workday, the majority of individuals stand or walk for 6-8 hours.
• The utilization of one's hands requires a combination of skills, such as gripping, fine motor control, and the ability to exert force to either move objects forward or backward.
• Work involves a range of movements, including bending, twisting, squatting, and reaching, that are necessary for task completion.
• Application of cleaning agents that are in accordance with FDA standards.
• When exposed to freezing temperatures, water can expand and form ice, exerting pressure on its container, which can crack or break. This shows how extreme temperatures can have adverse effects on the surrounding environment.
• Skill to work efficiently in both humid and dry surroundings.
• Being able to work at different timings when required for the job, which may include weekends, evenings, and holidays.
• The competence to operate different heavy machinery and tools, such as knives, box cutters, electric pallet jacks, and other equipment.
• It may be necessary to climb ladders for this.

The purpose of this document is to give a general outline of the fundamental responsibilities associated with this job and is not meant to be a comprehensive list. This overview does not depict all job duties or prerequisites for every position. Moreover, as an individual advances up the career ladder, prerequisites become progressively more intricate, necessitating the completion of tasks needed at a lower level while carrying out the duties outlined for the senior position. Furthermore, job duties and other responsibilities may differ for comparable roles based on numerous factors, such as business conditions, geographical location, and the specific demands of the job.

Our commitment to non-discrimination is goal-oriented and consistent with our values and culture. We are committed to creating a work environment that prioritizes talent, excellence, and diversity.