Director, Global Merchant Services Pricing – U.S. Strategy
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Global Merchant Services (GMS) Pricing team is responsible for the single largest source of American Express’ revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the ideal pricing structure to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive merchant revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.
The Director of Merchant Pricing – U.S. Strategy is responsible for developing innovative strategic initiatives with material impact on the merchant business’ financial performance. This position is at the forefront of transforming American Express’ merchant pricing to help fuel growth and drive step changes in the company’s revenue and profitability.
This is an excellent opportunity for an individual to gain deep knowledge of the Merchant business. This role has significant exposure to senior leaders across GMS and the Blue Box. The Director should be a dynamic individual who can work closely with senior leaders and has the right ambition to drive change.
Job Responsibilities
Manage a team of highly talented individuals in charge of developing pricing strategies across merchant segments, ensuring alignment with company goals, key performance indicators, and ever-changing market dynamics
Design and implement industry-wide pricing strategies based on business and financial objectives, market and competitive analyses, and pricing capabilities
Present regularly to senior management and cross-functional partners, detailing key initiatives and the financial impact of pricing decisions
Lead cross-functional relationships across Merchant Acquisition, Client Management, Finance, Legal, Marketing, and Operations to drive alignment on strategic pricing initiatives
Qualifications
6+ years of experience in management consulting, investment banking, corporate strategy, pricing strategy, strategic financial analysis, or related experience.
Strategic thought leader with the ability to work through unstructured problems and develop clear action plans
A proactive leader that can seek out new opportunities, drive projects, navigate ambiguity and develop creative solutions with minimal guidance
Proven track record as a people leader with a passion on coaching and people development
Strong aptitude for data analytics and demonstrated ability to develop sophisticated financial models to draw value-added insights from large amounts of financial data
Ability to present findings and recommendations in compelling presentations while effectively communicating and influencing multiple stakeholders at all levels of management.
Excellent verbal and written communication skills and experience leading discussions with Senior Leaders to facilitate decisions making
Ability to excel in a fast-paced, dynamic team environment, which places a premium on driving results
Demonstrated ability to maintain high performance under tight timelines and quickly adapt to changing priorities
Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.