Regional Partner Manager (Northeast)

At Nextiva, we create connected communication tools that help businesses stay in touch with their customers and teams. Over 100,000 companies rely on Nextiva for phone service and customer management tools. We're not your parent's phone company.

Founded in 2008, Nextiva took on the trillion-dollar telecom industry and succeeded in changing the game by making technology more accessible and affordable for everyone. Companies solve their toughest challenges using our VoIP innovations and signature Amazing Service®.

Today, Nextiva is the fastest-growing, privately held provider of cloud communications. We don't study industry trends; we create them. Business leaders look to Nextiva to equip their teams in the office and while working from home. Nextiva is not just a tech company — we're the backbone of the economy.

By joining our global team, you're saying yes to an opportunity to be part of a tech company with massive growth potential and exciting opportunities ahead.

We're actively looking for amazing people like you to join our team!

Nextiva is seeking a Regional Partner Manager to join our organization. The primary function of a Regional Partner Manager at Nextiva is to build trust and drive sustainable partner relationships with our top transacting partners, both existing and new. This level of intimate management enables us to help our partners grow by working with them on business planning for the short and long term.

The Regional Partner Manager works with their partners to actively co-sell on Nextiva value (demo / competitive positioning) They help the partner grow by effectively leveraging internal resources and utilizing a data driven approach to drive business outcomes. They are responsible for managing all aspects of the Nextiva experience with Partners and are goaled on revenue growth and other important metrics for those assigned relationships.

The Regional Partner Manager will be well versed in the hosted communication, contact center, and collaboration market and will be fluent in their understanding of the company's portfolio of solutions and services, to help position managed partners to WIN WITH NEXTIVA.

The Regional Partner Manager must exhibit several key abilities, including, but not limited to: background selling solutions-based technology solutions (preferably in the hosted VoIP space and Ccaas), effective channel recruitment strategies, conducting virtual and in-person sales calls, and have a proven experience of the through-partner sales motion (economics, scale, GTM, etc.).

Key Responsibilities

• Manage an assigned set of Nextiva Channel Partners or Master Agents to effectively sell the company's products or services to new and current accounts


• Grow the sales of Partners from existing base and expand our reach with new partners


• Build a business plan with each partner detailing mutually agreed upon partnership expectations, including how to promote Nextiva products and services to accelerate time to transaction


• Facilitate our partners success through effective management and support of their preferred sales motion; Partner-Led, Co-Selling and Agent Referral


• Establish expectations accordingly for the partner role and how Nextiva will support


• Work closely with Inside Partner Managers, Product Development/Marketing, Sales Engineering, Training, Direct Sales, and Product teams to ensure all territory support are outlined to drive maximum revenue


• Ensure weekly, monthly, and quarterly forecasts are on track to meet and exceed territory revenue targets set in the quarterly sales objective


• Ownership of partner management meeting cadence, delivering effective relationship management RoB's (rhythm of business) connections which ensure partnership alignment and if necessary, opportunities to pivot, which will ensure a positive partner experience


• Identifies and resolves channel partner issues/problems by providing appropriate resources and/or materials to address problem/issue

Qualifications

• Organizational skill to prioritize, follow-up, and meet deadlines Proven experience driving jointly developed demand-gen activities


• Demonstrated track record of managing and growing a territory of existing and new partners


• Proven success in driving partner business growth through effective business planning and jointly developed demand-gen activities


• Maintain and manage a robust sales funnel, which ensures meeting or exceeding revenue expectations


• Develop and execute a comprehensive sales and channel development plan focused on growing and expanding partner base


• Highly skilled at attracting, training, coaching, motivating, and retaining a successful group of channel partners


• Ability to identify and prioritize opportunities and accurately forecast commitments


• Ability to communicate effectively and present to all organizational levels in small and large groups


• UCaaS/SaaS/CcaaS Product Portfolio and market knowledge


• Intermediate understanding of company financial measures, telecommunications industry, and indirect sales model


• Quickly establish internal and external productive working relationships and promote effective teamwork


• Successful sales experience with Channel go-to-market motions including Partner Led, Co-Selling and Agent Referrals

Travel: approximately 50%

JOB SPECIFIC COMPETENCIES:

• Drives Results: Consistently achieves results, even under tough circumstances


• Ensures Accountability: Holds self and others accountable to meet commitments


• Creativity: creates new and better ways for the customer to be successful


• Builds Networks: effective at building formal and informal relationships inside and outside of the organization


• Persuades: uses compelling arguments to gain the support and commitment of others


• Collaborates: builds partnerships and works collaboratively with others to meet shared objectives


• Coachability: Actively seeks ways to grow and be challenged, open to constructive feedback and willing to learn from mistakes


• Change Agility: ability to adapt to changes in roles and responsibilities


• Action-Oriented: takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm


• Plans & Aligns: plans and prioritizes work to meet commitments aligned with goals


• Manages Complexity: strong analytical thinker able to makes sense of complex information to effectively manage all aspects of the business

So, why Nextiva?

Nextiva is a trailblazer in the Voice over IP (VoIP) and Unified Communications as a Service (UCaaS) industries. We're outpacing our competitors, and it's an exciting time to join our team. If you're looking to join a fast-paced tech company with massive potential, Nextiva is the place for you. Our 1,000+ team members worldwide embrace our promise of Amazing Service. We're passionate about upholding our energetic culture of forward-thinking, caring, and simplicity. Nextiva seeks diverse individuals who share our values and vision to help take us to the next level. Nextiva provides an impressive benefits package and has a resilient company culture. Glassdoor named us one of the Best Places to Work in 2020 nationwide. Employees rate Nextiva a 4.9/5 on Comparably, and we've earned many more accolades along the way.

Help us redefine the future of business communications. Apply today!

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

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